When making calls from the 050 Cloud Softphone app, the cost is 29.7 yen/minute for domestic calls and a few yen/minute for international calls (call rates vary depending on the country and region).
See more: International calling rates and country codes.
When the usage fee of Voice Call exceeds 2,200 yen (tax included) within one month, making phone calls will be restricted to prevent extra costs. You can still receive incoming calls.
To check the usage fee of voice calls within this month, you can access:
My Page → [Recharge] → Voice Plan Bill(yen)
Understanding the Voice Plan Bill chart:
- Red: the used amount
- Grey: the remaining amount
- The percentage inside the Bill chart will reduce following your usage
- The number below % shows the usage fee you made this month
You can wait until the 1st day of next month for the data amount to renew itself, or you can purchase an additional recharge payment to unlock voice call limited service.