Notes:
※ After scanning the QR code printed on the SIM card and completing account registration (or login), insert the SIM card into your device. The device will automatically connect to the network.
The service period and usage duration will begin once the network connection is established. Please complete the setup according to your intended date of use.
※ This product is a physical SIM card, not an eSIM.
※ Screenshots and setting names shown in this guide may vary depending on your device model and operating system (OS).
Steps for Using the Service
1. Create an Account
2. Configure Data Roaming and Other Settings
2.1 iOS
2.2 Android
If you have already completed Step 1: Account Registration, please use the link above and proceed to 2: Configure Data Roaming and Other Settings.
1. Create an Account
| 1-1. Scan the QR code provided in the eSIM package to access the 【JP SMART SIM】 dedicated page. | 1-2. If you already have an account, log in with your registered email address and password. | 1-3. If you do not have an account, press the 【Sign up】 button, enter your information, then click 【Sign up】 to create a new account. |
▲ Back to Steps for Using the Service
2.1 Configure Data Roaming and Other Settings (iOS)
＜Data Roaming Settings＞
| 2.1-1. Open the Settings app and tap "Mobile Data". | 2.1-2. Select this SIM card. | 2.1-3. Turn on ""Data Roaming". | |
<APN Settings>
On iOS devices, APN setting is usually not required. Please restart your smartphone and start using it.
The setup is complete. Enjoy the internet!
▲ Back to Steps for Using the Service
2.2 Configure Data Roaming and Other Settings (Android)
＜Data Roaming Settings＞
| 2.2-1. Open the Settings app and tap "Network & Internet" or "Mobile Network". | 2.2-2. Select this SIM card. | 2.2-3. Turn on "Data Roaming". | |
＜ APN settings＞
This product will normally connect automatically. However, some Android devices may require manual configuration.
If you are unable to connect even after enabling Data Roaming, please check the settings below and configure your device accordingly.
| 2.2-4. Tap 【SIM Information & Settings】then select【Access Point Names (APN)】. | 2.2-5. When the APN settings screen appears, tap the 【＋】 icon in the upper-right corner. |
2.2-6. Enter the information below in the 【Name】 and 【APN】 fields. Leave the 【Username】, 【Password】, and 【Authentication Type】 fields blank. After entering the information, tap the 【✓】 icon in the upper-right corner to save the settings. |
| 【APN Information】 | |
| Name: | Any name (e.g. dxhub) |
| APN: | 3gnet |
2.2-8. Make sure the saved APN is selected.
2.2-9. After the APN settings are complete, restart your device.
The setup is complete. Enjoy the internet!
▲ Back to Steps for Using the Service
Other notices:
※1. If the SIM card cannot be used, please check whether "Data Roaming" is turned ON.
※2. The activation period for the SIM card is within 1 year from the date of purchase. Please ensure you start using the SIM within this period.
※3. The activation day is counted as Day 1, and usage is calculated in calendar days, not 24-hour periods.
Due to system specifications, the daily cutoff time is 00:59 (Japan Time).
Example (7-day plan): If activation is completed at 3:00 PM on Day 1, the service will end at 00:59 on Day 7.
【Important】Please avoid activating the SIM between 00:00 and 01:00 (Japan Time).
If activation is performed between 00:00 and around 01:00, the system may register it as the previous day, which may result in one less usable day.
For stable usage, please complete activation during daytime hours after 01:00 (Japan Time).