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  2. SIM
  3. SIM LOSS・REISSUE・HIBERNATION SERVICE・CANCELLATION

SIM LOSS・REISSUE・HIBERNATION SERVICE・CANCELLATION

  • 1. What should I do when I lost my sim card / my sim card is damaged?
  • 2. I will return to my country for a few months. Could you temporarily deactivate my sim card within this period and reactivate it when I come back to Japan?
  • 3. How to cancel my contract?
  • 4. I forgot to make payments for a few months, and my service has been terminated. Can you reactivate it after I complete all the pending payments?
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