Once we have confirmed that you have completed making the initial payment and update photo of your Identity Document as well as a valid shipping address in the online application form successfully, the SIM package will be delivered to your address within 2 days in the shortest by Yamato Transport.
- SMART DATA:
- You will receive Delivery Confirmation Email when a sim card is sent out. Please confirm shipment status over the delivery notification email with tracking URL and code.
- The package will be dropped into your postbox by Neko post service. So you can receive your package even when you are not home. Please remember to check your post box for our SIM package.
- SMART CALL:
- You will receive Delivery Confirmation Email when a sim card is sent out. Please confirm shipment status over the delivery notification email with tracking URL and code.
- If you are not at home to receive the package, the delivery man will leave a piece of paper with all the contact details of the shipment company called the Absence Paper (ご不在連絡票). Please use this paper to contact to arrange a suitable re-delivery time with the shipment company in this case