MNP (Mobile Number Portability) is the system that when you change your mobile phone service company, you can use your current phone number and use the service of a new company.
Regarding MNP number, the procedure is as below:
1. You need to contact customer support and ask for the MNP Number.
2. We will send your request to the upstream provider.
3. After receiving the MNP number from the upstream provider, we will contact you through your registered email.
4. You take the MNP number to another carrier and transfer your service there.
5. After completing transferring to another carrier, you need to fill up the contract termination application to terminate the contract with us.